Monday, August 5, 2013

BMW Issues Recall in China

SHANGHAI?BMW AG's Chinese joint venture will recall more than 140,000 cars because of defective plugs in the electric power steering system that could pose safety hazards, China's quality regulator said Monday.

The 143,215 BMW cars were built by BMW Brilliance Automotive Ltd. between Aug. 24, 2009 and Aug. 31, 2012, the General Administration of Quality Supervision, Inspection and Quarantine of China said on its website. BMW Brilliance is a 50-50 car-making joint venture between BMW and Brilliance China Automotive Holdings Ltd.

The recall is the latest blow to the German luxury car maker as it is fighting to keep its position in China amid fiercer competition and slower growth in the luxury segment.

On July 26, China's environment ministry rejected a plan by BMW Brilliance to expand one of its factories in the world's largest car market, citing environmental concerns.

The quality regulator said that in an extreme scenario, water may enter the plug in the electric power steering system if an affected car passed over flooded streets, causing the plug to rust. The rusty plug would hinder electric power steering, posing safety hazards.

The recall will take effect Sept. 23, and BMW Brilliance will change the electrical plugs for affected cars for free, the statement said. Officials at BMW, Brilliance China as well as the joint venture weren't immediately available to comment.

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Source: http://online.wsj.com/article/SB10001424127887323514404578649561663942452.html?mod=europe_home

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Sunday, August 4, 2013

Pacino movie films in middle of concert by Chicago

LOS ANGELES (AP) ? An Al Pacino movie broke out in the middle of a concert by the band Chicago, with thousands of fans serving as extras.

Cameras were wheeled onstage during intermission of the group's show at the Greek Theatre on Friday night to film a scene from Pacino's upcoming movie "Imagine," in which he plays aging rock star Danny Collins.

With coaching from the director, the crowd chanted the name of Pacino's character as the 73-year-old actor walked on stage to sing "Hey Baby Doll" in a black suit. The movie co-stars Michael Caine, Annette Bening and Jennifer Garner.

"This is an improvisation," Pacino told the crowd. "You just came in and got it. That's not easy."

Chicago's band members remained on stage to watch and clap along during the 25-minute filming. After a few takes, the crowd grew restless and there was scattered booing for the real musicians to resume playing.

Earlier in Chicago's set, Joe Mantegna of CBS' "Criminal Minds" joined his hometown band to sing "If You Leave Me Now."

Pacino returned to the stage during Chicago's encore and sang and danced to their hit "25 or 6 to 4."

"For a shy guy from the South Bronx, this has been great," Pacino said.

Source: http://news.yahoo.com/pacino-movie-films-middle-concert-chicago-073513803.html

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Rescuers continue search for Mt. Hood snowboarder

MOUNT HOOD, Ore. (AP) ? A dozen rescuers armed with chain saws and other tools chipped away at a collapsed ice tunnel Sunday in hopes of finding a snowboarder buried on Oregon's Mount Hood.

The snowboarder was traveling with five companions when the collapse hit Saturday afternoon.

Hood River Sheriff's Office spokeswoman Tiffany Peterson said the search resumed early Sunday and would continue until about 1 p.m. ? by which time warming temperatures were expected to increase the risk of avalanche.

Authorities identified the missing man as Collin Backowski, 25, of Pines, Colo. His companions tried to dig him out, but were unable to break through the ice and snow, which Peterson described as being as thick as concrete.

The other five, all in their 20s, were uninjured and called police.

"They tried digging for an hour, but the problem is the stuff is so thick that they couldn't get through it," Hood River Sheriff's Office Sgt. Pete Hughes said.

Rescuers quickly responded but halted efforts about 11 p.m. Saturday.

Hughes said that according to rescuers, a large amount of snow and ice fell, making survival difficult.

The ice tunnel was on the White River Glacier, which begins about 6,000 feet up the south side of the mountain.

An airplane was dispatched to survey the area, along with crews from local sheriff's offices.

Seven rescuers, including five members of an all-volunteer group called the CragRats, were on the mountain on Saturday night.

Companions took pictures of the area just before the tunnel collapsed, Hughes said, giving searchers a better idea of where to search.

Warm temperatures made snow on the mountain slushier and more easily sloughed off the surface, adding to the challenge of attempting to reach the snowboarder.

Source: http://news.yahoo.com/rescuers-continue-search-mt-hood-snowboarder-165247732.html

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Saturday, August 3, 2013

Snooki Talks Fitness, Boob Jobs and More Babies

New mom Snooki is down 50 pounds after giving birth to baby Lorenzo, and now she?s telling ?Extra?s? AJ Calloway how she did it. Snooks also dished on plans to go under the knife, and expand her family.

AJ hopped on a bike and joined Snooki for her favorite workout class; spinning at Flywheel Sports. Says Snooki, ?Flywheel is like spin class, but on crack? you have to go quick and crazy and you just don?t want to give up? sometimes when I do spin by myself I just give up, but in this class you just can?t.?
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The ?Jersey Shore? gal, who said she owes her slimmed-down figure to Flywheel and her trainer, went on to say she tries to exercise all of the time and that she is in the best shape of her life. ?Now is the best I've ever been, I have actual muscle mass so I can kick your butt.?
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Snooki is fit and trim, but does want to do a little nip/tuck, admitting she wants to get her breasts done. Her fianc? is all for it. ?Gionni wants me to get a boob job and I want to get a boob job too, but I want to pop out all my babies first and then I'll get a boob job.?
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Snooki says she is ready to give 1-year-old Lorenzo a sibling, but has a few things to get done first. ?I would love to be pregnant now, but my house isn't done and I have to get married. I want to do it the right way for the next one.?

Source: http://www.extratv.com/2013/08/01/snooki-talks-weight-loss-boob-jobs-and-more-babies/

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Friday, August 2, 2013

WSJ: Apple to use Samsung retina displays on next iPad mini

WSJ Apple to use Samsung retina displays on next iPad Mini

Earlier this month, there was a rumor that Apple was facing possible delays with its next-gen iPad mini due to supplier issues with an (also rumored) next generation Retina display. Now WSJ is reporting that Apple may have gotten around the problem thanks to, of all companies, Samsung. The ubiquitous "people familiar with the matter" told the journal that Cupertino originally wanted to be supplied solely by LG Display and Sharp for the high res screens (likely to be the same 7.9 inches as the current model). However, to ensure enough supply, Apple has reportedly been forced to resort to Samsung's display division for the next iPad mini, too. It bears noting that such supplier leaks are often unreliable, and as we've mentioned before, Apple frequently tests components before deciding on a final design. If true, though, it would show that despite its best efforts, Apple can't make a clean break from its frequent sparring partner.

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Source: WSJ

Source: http://www.engadget.com/2013/08/01/wsj-apple-to-use-samsung-retina-displays-on-next-ipad-mini/?utm_medium=feed&utm_source=Feed_Classic&utm_campaign=Engadget

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Home Improvement Tips That Can Save You A Lot Of Money | Home ...

Home improvement can have a big impact on your home. It can also impact landscaping and other structures that are outside. The following article will offer many tips and techniques to help you in your next home improvement project.

Genuine wood floors are a better choice for your money instead of laminate flooring. While laminate flooring looks like wood and requires less maintenance and cleaning, you cannot refinish this type of flooring. In about 10 or 20 years time, the floor will need replacing rather than just getting it refinished.

You can decrease energy costs and still have a well-lit exterior by switching out your always-on lighting system for one that is motion-activated. You can turn the light on manually, and on many models, you can also adjust its sensitivity.

You should think about solar panels as far as projects for your home. The installation cost is not cheap, but it can save you money in the long run. This saves you money on energy costs due to the use of stored energy. It is the natural, planet-friendly way to power your home.

If you do find leaks beneath the sink or the faucet, avoid fixing it yourself. Use a bucket to contain the leak, and contact a plumber.

Connecting PVC pipes requires specific PVC adhesive and PVC primer. Without these items, the pipes won?t stay together and liquids may leak from them. Also, make sure there is no moisture on the pipes.

Bugs can wreak havoc on your home, and cracks in the wall or gaps in the window can cause bills to skyrocket. Make sure you seal all those little cracks and gaps in the house to save money and to avoid infestation. Apply caulking around windows, baseboards and other places that need it. Once the caulk is dry, there will be no bugs getting in nor well tempered air getting out.

You should now know more about home improvement that can help you better your house. Whatever project you take part in, be sure to have fun. You will look forward to going home after work once you make it look much better.

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Source: http://dehamerspace.com/2013/08/01/home-improvement-tips-that-can-save-you-a-lot-of-money/

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Smartphone Breathalzyer Tells You When You've Had Too Many

Price: $50

The Breathometer, the world's first smartphone breathalyzer, lets you test your blood alcohol level using only your phone and the portable Breathometer device. Simply plug the device into your headphone jack, blow, and then make smart decisions based on the data your phone provides you. The device is small and discreet, allowing you to keep it in your pocket or purse. And the user interface is both sleek and simple, so no matter how many drinks you've enjoyed, you won't be confused by the very machine that could keep you safe.

Source: http://www.popularmechanics.com/how-to/blog/smartphone-breathalzyer-tells-you-when-youve-had-too-many-15758608?src=rss

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Apple reported to have acquired chip maker Passif

Apple has bought another chip company, based on a new report published on Thursday.

According to former Wall Street Journal reporter Jessica Lessin, the iPhone maker has bought Passif Semiconductor.

Founded in 2007 and based in Oakland, Calif., Passif produces low-power switch-based wireless transceivers.

It is being speculated that Apple could be interested in the hardware for future pieces of wearable technology -- perhaps even the rumored iWatch.

Financial terms of the deal have not been revealed, and Apple has not made an official announcement confirming the deal yet.

The news of the Passif purchase follows a new pattern for Apple. The Cupertino, Calif.-based corporation isn't known for making lots of acquisitions.

However, Apple has been making more noise in this regard in the last few months.

In July alone, Apple bought up Locationary and HopStop.

Both deals signaled some more serious dedication on Apple's part to its mapping software for iOS, which has been infamously plagued by bugs since its debut last September.

Note: We pinged Apple PR for comment, and we will update this post when we hear back.

Source: http://www.zdnet.com/apple-reported-to-have-acquired-chip-maker-passif-7000018870/

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Thursday, August 1, 2013

ASUS MeMo Pad HD 7 review: a budget tablet that punches above its weight

ASUS MeMo Pad HD 7 review: a budget tablet that punches above its weight

To some extent, ASUS is a victim of its own success: it gave the budget tablet category a boost with the original Nexus 7, and it now faces a legion of competitors in that space. The company is taking a two-step approach to maintaining its relevance. The new Nexus 7 tackles the higher end, with top-tier specs that include a 1080p display and wireless charging. Right now, though, we're more interested in ASUS' low-end solution, the MeMo Pad HD 7. While it's one of the cheaper name-brand tablets at $150, it promises some of the quality we typically expect from more expensive products. But is the HD 7 good enough to fend off other entry-level tablets? And can it attract customers who'd be willing to pay the premium for a new Nexus 7'? Let's find out.

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Source: http://feeds.engadget.com/~r/weblogsinc/engadget/~3/OJPpQhZA3Tg/

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Robin Thicke's 'Blurred Lines' On Track To Debut At Number One ...

Robin Thicke?s Blurred Lines is projected to debut at number one on the Billboard Hot 200 next week with an estimated tally of 130,000+ copies. That number has been construed as disappointing by some given the omnipresence of ?Blurred Lines? on the radio and its seven-week stint on top of the Hot 100 but it?s still enough to snag the blue-eyed soul singer his first chart-topping album and, potentially, his biggest first-week sales bow.

At present that honor belongs to Something Else, which debuted at number three with 135,000+ copies sold in 2008. Given the sex symbol?s non-stop promo campaign and appeal to older audiences (who mostly go shopping later in the week because they are, you know, working), he should be able to top that. And if the ?Sex Therapy? singer doesn?t, he can always console himself by looking in the mirror.

What do you make of Robin?s projected sales? Let us know in the comments below.

Source: http://idolator.com/7474666/robin-thicke-blurred-lines-sales-predictions

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San Diego to sue Mayor Filner for costs of sex harassment suit

San Diego Mayor Bob Filner

Mayor Bob Filner may have to reimburse the city of San Diego for costs related to his sexual harassment lawsuit. (Bill Wechter / Getty Images / July 25, 2013)

3:02 p.m. CDT, July 30, 2013

The San Diego City Council voted unanimously Tuesday to file a lawsuit against Mayor Bob Filner to recover any money the city has to pay due to the sexual harassment lawsuit filed by a former top aide to the mayor.

The suit will seek to recover any damages ordered by the court, or agreed to as part of a pretrial settlement, arising from the lawsuit filed against the city and Filner by the mayor's former director of communications, Irene McCormack Jackson.

The vote was taken in closed session.

"This is part of due process," City Atty. Jan Goldsmith said. "If Bob Filner engaged in unlawful conduct and the city is held liable, he will have to reimburse us every penny the city pays and its attorney fees."

The phrase "due process" has been a mantra of Filner, 70, a Democrat, and his supporters in explaining why he should not resign and that the allegations against him have not yet been proven.

Tuesday night, the council is set to decide whether it will pay for Filner's attorney, Harvey Berger. Berger on Monday filed a request with the city attorney for reimbursement.

Filner has had to hire a private attorney because Goldsmith said it would be a conflict for his office to represent both Filner and the city against the Jackson lawsuit, which seeks unspecified damages. Jackson alleges that Filner made sexually inappropriate comments, touched numerous women inappropriately, and once said she should work without panties on.

Seven of nine council members have called on Filner to resign, along with the local Democratic Party and a list of Democratic officeholders.

Filner has refused to resign and announced Friday that he will undergo a two-week behavioral therapy treatment starting Aug. 5. Jackson's attorney, Gloria Allred, has subpoenaed him for a deposition Aug. 9.

ALSO:

Did a meteor hit Orange County? Residents report huge explosion

Sheriff's deputy charged with soliciting sexual bribes while on duty

DEA to pay $4.1 million to student forgotten in holding cell for 5 days

tony.perry@latimes.com

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Source: http://feeds.chicagotribune.com/~r/chicagotribune/news/nationworld/~3/pemddT-Z7L0/story01.htm

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Saturday, July 20, 2013

Old Mexico tradition comes to New Mexico

It?s old-world Mexico brought to New Mexico.

It?s the sixth annual ¡Viva Mexico!

The two-day festival of arts and culture runs Saturday and Sunday at El Rancho de las Golondrinas, from 10 a.m. until 5 p.m.

?I?ve been at Golondrinas for 25 years, and this event ? hands down ? is the most fun event for me,? said John Berkenfield, executive director of Las Golondrinas. ? ? What we try to do is bring to Santa Fe things you can?t see outside of Mexico.?

This year?s ¡Viva Mexico! features a traditional rodeo, or charreada, which dates back to the 16th century, said Mexican Consul Mauricio Ibarra Ponce de Le?n.

?We are bringing ceremonies you can?t even see except in very specific places in Mexico. ? We are going back to the roots,? he said. ?And the charreada is one of most important traditions ? it?s registered as our national sport.?

Traditional cowboys from Mexico will demonstrate the art of lassoing and trick riding, including the ?paseo de la muerte? or the ?pass of death.? The performances each day culminate in the ?Escaramuza,? which features eight women dressed as revolutionary ?Adelitas? who perform high-speed and intricate riding formations.

?These are demonstrations of the skills of the riders and the will of the horses,? Ibarra said.

But the charreada is not limited to the events in the arena, he added.

?When you take this very beautiful custom and mix it with traditional music and food, that?s a charreada,? Ibarra said. ?It?s everything related to Mexico put together in a show.?

Arts and crafts will also be on display to showcase eight states of Mexico, including Tlaxcala, Zacatecas, Sonora, Quintana Roo, Queretaro, Oaxaca, Jalisco and Distrito Federal. In addition, 27 artists from 12 states will vend their works in the Mexican market.

The ?Cornisa 20? comedy troupe, based in Guanajuato, returns to the event for the third year. Oaxaca-based chef Susana Trilling will also be on hand to demonstrate cooking with chocolate and Santa Fe-based chef Fernando Olea will teach how to make mol?.

Since its inception in 2008, ¡Viva Mexico! has grown from 671 to more than 5,000 attendees last year.

Performances in the past included Los Voladores, or the flying men of Veracruz, and the masked dancers from the Mexican state of Tlaxcala.

Source: http://www.abqjournal.com/main/223098/north/old-mexico-tradition-comes-to-new-mexico.html

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Wednesday, June 26, 2013

Symptoms of Prader-Willi syndrome associated with interference in circadian, metabolic genes

June 25, 2013 ? Researchers with the UC Davis MIND Institute and Agilent Laboratories have found that Prader-Willi syndrome -- a genetic disorder best known for causing an insatiable appetite that can lead to morbid obesity -- is associated with the loss of non-coding RNAs, resulting in the dysregulation of circadian and metabolic genes, accelerated energy expenditure and metabolic differences during sleep.

The research was led by Janine LaSalle, a professor in the UC Davis Department of Medical Microbiology and Immunology who is affiliated with the MIND Institute. It is published online in Human Molecular Genetics.

"Prader-Willi syndrome children do not sleep as well at night and have daytime sleepiness," LaSalle said. "Parents have to lock up their pantries because the kids are rummaging for food in the middle of the night, even breaking into their neighbors' houses to eat."

The study found that these behaviors are rooted in the loss of a long non-coding RNA that functions to balance energy expenditure in the brain during sleep. The finding could have a profound effect on how clinicians treat children with Prader-Willi, as well as point the way to new, innovative therapies, LaSalle said.

The leading cause of morbid obesity among children in the United States, Prader-Willi involves a complex, and sometimes contradictory, array of symptoms. Shortly after birth children with Prader-Willi experience failure to thrive. Yet after they begin to feed themselves, they have difficulty sleeping and insatiable appetites that lead to obesity if their diets are not carefully monitored.

The current study was conducted in a mouse model of Prader-Willi syndrome. It found that mice engineered with the loss of a long non-coding RNA showed altered energy use and metabolic differences during sleep.

Prader-Willi has been traced to a specific region on chromosome 15 (SNORD116), which produces RNAs that regulate gene expression, rather than coding for proteins. When functioning normally, SNORD116 produces small nucleolar (sno) RNAs and a long non-coding RNA (116HG), as well as a third non-coding RNA implicated in a related disorder, Angelman syndrome. The 116HG long non-coding RNA forms a cloud inside neuronal nuclei that associates with proteins and genes regulating diurnal metabolism in the brain, LaSalle said.

"We thought the cloud would be activating transcription, but in fact it was doing the opposite," she said. "Most of the genes were dampened by the cloud. This long non-coding RNA was acting as a decoy, pulling the active transcription factors away from genes and keeping them from being expressed."

As a result, losing snoRNAs and 116HG causes a chain reaction, eliminating the RNA cloud and allowing circadian and metabolic genes to get turned on during sleep periods, when they should be dampened down. This underlies a complex cycle in which the RNA cloud grew during sleep periods (daytime for nocturnal mice), turning down genes associated with energy use, and receded during waking periods, allowing these genes to be expressed. Mice without the 116HG gene lacked the benefit of this neuronal cloud, causing greater energy expenditure during sleep.

The researchers said that the work provides a clearer picture of why children with Prader-Willi syndrome can't sleep or feel satiated and may change therapeutic approaches. For example, many such children have been treated with growth hormone because of short stature, but this actually may boost other aspects of the disease.

"People had thought the kids weren't sleeping at night because of the sleep apnea caused by obesity," said LaSalle. "What this study shows is that the diurnal metabolism is central to the disorder, and that the obesity may be as a result of that. If you can work with that, you could improve therapies, for example figuring out the best times to administer medications."

The study's other study authors include Weston T. Powell, Rochelle L. Coulson, Florence K. Crary, Spencer S. Wong, Robert A. Ach and Dag H. Yasui, all of UC Davis, and Peter Tsang and N. Alice Yamada of Agilent Laboratories.

The work was funded by National Institutes of Health grants F31NS073164 and 1R01NS076263 and the Prader-Willi Foundation.

Source: http://feeds.sciencedaily.com/~r/sciencedaily/health_medicine/genes/~3/JgN0Vq4Ecko/130625141219.htm

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Saturday, June 22, 2013

Will iRobot and Cisco's New Robot Take a Bite Out of Business ...

SH 135_#1 BIG

If Cisco and iRobot have their way, robot CEOs may invade boardrooms from Tokyo to New York in 2014. The two companies?recently announced collaboration on the autonomous Ava 500 telepresence robot for business. The firms hope the Ava 500 will allow business people to attend daily meetings in person, across the planet?without ever changing a plane or time zone.

The navigation technology behind iRobot?s Roomba robot vacuum cleaner and the RP Vita medical telepresence robot will guide the five foot five inch, 100 pound Ava 500. Meanwhile, a Cisco TelePresence EX60 personal video endpoint will broadcast a worker?s face and voice from its?21.5? screen and send back sounds and images via an onboard camera and microphone.

Using a special app on a tablet, remote workers will wake the robot up and tell it where to go. The Ava 500 can map and autonomously navigate the halls of its home office, freeing the telecommuter to make small talk along the way (or leave the screen off until it reaches its destination). After a meeting, the unit dutifully returns to its charging station to catch a few winks and juice up for its next appointment.

iRobot CEO, Colin Angle, told the Boston Herald the Ava 500 gives folks the chance to be in the same room as the people they?re meeting, to see facial expressions, and to go in the hall after for a private chat. Angie Mistretta, director of telepresence solutions at Cisco, says, ?The real value of the robot is that spontaneity.?

The question is whether that spontaneity is worth the robot?s $70,000 price tag?(or?$2,000 ? $2,500 a month to rent). iRobot and Cisco are targeting executives, corporate trainers, site inspectors, and remote employees. Travel costs for these folks can stack up fast.?If Ava 500 saves even a few trips a month, the robot could pay its way.

But businesses are cost cutting machines. If telepresence robots are attractive at $70,000, then they?re even more appealing at $7,000, and exponentially sexier as the price tag approaches $0.?And already, firms can order a simpler telepresence robot from Double Robotics for $2,599. Businesses may be willing to sacrifice a little screen real estate and autonomous navigation for $67,000 in saved costs.

Double Robotics iPad telepresence robot.

Double Robotics iPad telepresence robot.

And they may not need to make that sacrifice very long.?Advanced AI and robotics are entering the consumer market at drastically reduced prices.

We recently wrote about AI startup Anki. Anki?s robot cars drive themselves around a track at top speed, avoiding each other, the wall, making evasive maneuvers?all this runs on iOS with an expected cost of $200.?But Anki isn?t just about toy cars. It?s an iOS-powered consumer AI and robotics platform.

Such technology will just as easily guide an autonomous telepresence robot through the office. And soon. Offering enterprise solutions at enterprise prices in a world where AI and robotics are hitting consumer markets at consumer prices?how long will such products make sense?

Source: http://singularityhub.com/2013/06/21/will-irobot-and-ciscos-new-robot-take-a-bite-out-of-business-travel/

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Western and Arab allies try to coordinate rebel aid

By Lesley Wroughton and Amena Bakr

DOHA (Reuters) - Western and Arab opponents of Bashar al-Assad met in Qatar on Saturday to tighten coordination of their stepped up support for rebels battling to overthrow the Syrian president.

Ministers from 11 countries including the United States, European and regional Sunni Muslim powers, held talks that Washington said should commit participants to direct all aid through the Western-backed Supreme Military Council, which it hopes can offset the growing power of jihadist rebel forces.

After a series of military offensives by Assad's troops, including the recapture of a strategic border town two weeks ago, President Barack Obama said the United States would increase military support for the rebels.

Two Gulf sources told Reuters on Saturday that Saudi Arabia, which has taken a lead role among Arab opponents of Assad, had also accelerated delivery of advanced weapons to the rebels.

"In the past week there have been more arrivals of these advanced weapons. They are getting them more frequently," one source said, without giving details. Another Gulf source described them as "potentially balance-tipping" supplies.

Rebel fighters say they need anti-aircraft and anti-tank weapons to stem the fightback by Assad's forces in a civil war that has already killed 93,000 people and driven 1.6 million refugees into neighboring countries.

The increasingly sectarian dynamic of the war pits mainly Sunni Muslims against forces loyal to Assad, from the Alawite minority which is an offshoot of Shi'ite Islam, and has split the Middle East along Sunni-Shi'ite lines.

Qatar's Prime Minister Sheikh Hamad bin Jassim al-Thani, whose country has been one of the most open backers of the anti-Assad rebels, said that supplying them with weapons was the only way to resolve the conflict.

"Force is necessary to achieve justice. And the provision of weapons is the only way to achieve peace in Syria's case," Sheikh Hamad told ministers at the start of the talks.

"We cannot wait due to disagreement among Security Council members over finding a solution to the problem," he said. He also called on Lebanon's government to halt intervention by Lebanese factions in the neighboring conflict.

Lebanese Hezbollah guerrillas led the assault by Assad's forces to recapture the town of Qusair earlier this month.

Speaking before Secretary of State John Kerry arrived in Doha, a U.S. official said the United States wanted to ensure that "every kind of assistance" offered by the 11 countries attending the meeting go through the Supreme Military Council, led by General Salim Idriss, a former commander in Assad's army.

A diplomat who had seen the draft communiqu? of the meeting said it also spoke of putting pressure on Assad to allow greater access for humanitarian aid after the United Nations launched a $5 billion appeal earlier this month - its biggest ever.

But he said there was no mention of establishing a no-fly zone - a move which diplomats have said the United States was studying but which the White House has played down - or specific mention of weapons supplies to the rebels.

COUNTERING JIHADI REBELS

The meeting in Qatar brings together ministers of countries that support the anti-Assad rebels - France, Germany, Egypt, Italy, Jordan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Britain and the United States.

Western countries hope by channeling assistance through Idriss they can reduce the influence in the opposition ranks of radical Islamist groups such as the al Qaeda-linked Nusra Front.

British Foreign Secretary William Hague reiterated that London had yet to take a formal decision on arming the rebels, but said that only by strengthening the opposition could the West hope to bring about talks for a political settlement.

"We won't get a political solution if Assad and his regime think they can eliminate all legitimate opposition by force, and so we do have to give assistance to that opposition," he told reporters before the start of Saturday's talks.

The United States and Russia, which back opposing sides in the conflict, hope to bring them together for negotiations in Geneva originally scheduled for this month. Hague said there was little prospect of that happening "in the next few weeks".

"This crisis is on a worse trajectory, it is set to get worse ... I don't want to underestimate the severity and the bleakness of it," Hague said.

Moscow, which says it will not break off military supply contracts with Damascus, opposes arming rebel forces that it says include terrorist groups, and has warned that a swift exit by Assad would risk a dangerous power vacuum.

In northern Syria, rebels announced an offensive that they said aimed to capture the western districts of the city of Aleppo from government forces.

Assad's troops are have been fighting rebels in rural areas around Syria's biggest city and are believed to be reinforcing in the region, ahead of their own expected assault on rebel-held parts of the contested northern hub.

In Damascus, the army sustained its bombardment of the eastern rebel-held district of Qaboun and soldiers clashed rebels in the Barzeh district, the Britain-based Syrian Observatory for Human Rights said.

Before his departure from Washington, Kerry spent Thursday briefing Congress on the administration's Syria plans, with some lawmakers pressing for the United States to do more and others decrying any deeper involvement in the civil war.

Having withdrawn U.S. troops from Iraq and working to wind down American forces in Afghanistan, some lawmakers are wary of getting involved in another costly conflict. Some worry that the weapons could end up in the hands of radical Islamist groups who could one day use them against Western interests.

Until now the United States has been providing non-lethal aid - food and medicine - to the rebels.

(Additional reporting by Yara Bayoumy; Writing by Dominic Evans; Editing by Alison Williams)

Source: http://news.yahoo.com/putin-warns-arming-syrian-rebels-conflict-widens-083445291.html

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Saturday, April 20, 2013

Brothers left clues online about their motives

As police continue to search Boston for Dzhokhar Tsarnaev, the 19-year-old believed to be partly responsible for the Boston Marathon bombings along with his older brother Tamerlan, a key question remains unanswered: What motivated the brothers?

Each of them has left possible clues online.

Tamerlan, who was killed in a shootout earlier today, appears to have been sympathetic to Islamist radicalism. Five months ago he appears to have created a channel on YouTube called ?Terrorists.? The channel features videos from the one of the leaders of the insurgency in Dagestan who goes by the name Amir Abu Dudzhan. YouTube appears to have removed two of the videos but in a third features Dudzhan calling for jihad. Holding a Kalashnikov rifle, he says, ?Jihad is the duty of every able-bodied Muslim.? Among the other videos on his channel is one of Timur Mutsuraev, the bard of the Chechen resistance in the 1990s; it features his song, ?We will devote our lives to jihad.?

The younger brother, Dzokhar, attended school in the Russian Republic of Dagestan from 1999 to 2001, a war-torn part of Russia next to Chechnya, according to his page on a Russian social networking site, Vkontakte. But even though Dzhokhar Tsarnaev indicates on the page an interest in conflicts and causes that have at times been connected to terrorist no solid evidence has emerged so far to suggest that he is motivated by religious or nationalist causes.

On his Vkontakte page he posted video messages sympathetic to the cause of Chechen independence?but Chechen independence from Russia is a cause that has the support of secular as well as Islamist activists. He also expresses sympathy for rebel fighters in Syria and elsewhere. One video bears the Russian title ?For those who have a heart,? showing people being brutalized by uniformed men in a country the video identifies as Syria. ?They are killing your brothers and sisters without any reason,? the Russian subtitles of the video read. ?Simply because they say our Lord is Allah.? The conflict in Syria, however, is almost entirely fought by Muslims on both the rebel and government sides?although the war is increasingly marked by sectarianism, with the Sunni Muslim majority making up the bulk of the rebel forces and the Alawite minority generally supporting the government of Bashar Assad.

Another video on his page seems at first glance to suggest a sympathy for Salafi Islam, an extreme form of Sunni Islam. The video is posted from a blog named Salyafi Street?but it turns out to be about a young blind boy who thanks God for his blindness because it will mean greater mercy for him when God?s judgement comes.

Such videos are relatively common among Muslim youth throughout Russia?and in the ethnic Chechen diaspora?and Tsarnaev?s page contains much lighter fare as well. It features clips from a Russian sketch comedy show that plays on the accents of men from Chechnya and other regions of the Russian Caucasus. In many ways the page seems to be that of a normal ethnically Chechen kid.

It?s unclear when Tsarnaev left the Caucasus region and moved to the United States. An uncle told CNN that the family lived for some time in Kyrgzstan before coming to the United States.According to classmates interviewed by CNN, he went to high school in Boston and worked at Harvard University. One of his acquaintances recalled a conversation Tsarnaev had with a classmate during which Tsarnaev allegedly said, ?in relation to acts of terrorism, he said it was not a serious issue if you come from a place where I come from,? the acquaintance, Eric Machado, told CNN. ?Those comments raised a red flag in my head.?

In 2011 Tsarnaev appears to have won a city of Cambridge scholarship of $2,500. In February 2011 he was the Cambridge student of the month for his wrestling prowess; wrestling is the national pastime of Chechnya and the Caucasus.

The Associated Press spoke to Tsarnaev?s father, who was in the Russian city of Makhachkala, which is the capital of the Russian republic of Dagestan. ?My son is a true angel,? Anzor Tsarnaev told the AP. In a separate interview with the Russian news agency Interfax, their father said, ?Dzhokhar is a second-year medical student in the U.S. He is such an intelligent boy. We expected him to come on holidays here.?

Source: http://news.yahoo.com/brothers-tsarnaev-clues-motives-alleged-boston-bombers-162101446.html

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Tuesday, April 16, 2013

500 Startups-Backed Wowzer Launches WowzerMatch For Job Seekers On Mobile Phones

wowzer matchFinding a job sucks. There?s the process of finding something in a relevant field, then submitting resumes, doing phone interviews, doing in-person interviews, etc. Wowzer wants to make this easier with the ability to streamline the whole process with video. And now, through the magic of a new mobile app, hopes to make applying for a job even easier.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/r3jKwQiqmJs/

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Tuesday, March 19, 2013

Which areas are the home improvement hotspots ... - Eurofit Direct

By Ryan Hirst | March 19, 2013 | Featured Stories, News Stories

Research from Barbour ABI revealed today at property and construction industry show Ecobuild in London reveals that Westminster heads the list of local authorities in England, Scotland and Wales for home improvements.

It received the highest proportion of planning applications in 2012, with more than seven applications made to improve homes in Westminster for every 100 private homes, or four and a half times the average for Great Britain.

Westminster is followed by Tunbridge Wells in second place with more than six applications for every 100 private homes in the borough, then South Bucks, Uttlesford and St Albans.Areas in the south of England dominate the top 25 places ? London saw a rise of nearly 9%, while applications in the North East fell by 6%.

?Central or local government initiatives can also make a difference to the number of applications submitted for home improvements,? said a spokesman for Barbour aBI. ?For instance, Blaenau Gwent, one of the poorest districts in Wales, saw applications for home improvements leap in 2012 to place it second in the table of home improvement districts in Wales. In previous years it had been ranked towards the bottom. Much of this increase appears to be because of energy saving initiatives leading to an increase in such improvements as external wall insulation. This may be a positive signal for the Government?s recently introduced Green Deal.?

via Which areas are the home improvement hotspots? | Alex Johnson | Independent Property Blogs.

The Green Deal is in place now and has been up and running for sometime. With this in mind I would say I am surprised to note that so many?home-owners?are not taking it upon themselves to renovate their home and make it more eco-friendly. With the use of the Green Deal home-owners are in fact not losing money in the short term and in the long term they are actually saving money too.

Here are a few worthwhile green home improvements you can make:

  • Renovating your homes insulation
  • Water Heating through things such as water efficient taps
  • Energy Efficient Lighting
  • Microgenoration ? This is something I would like to discuss in more detail as not so many people know about the improvements that can be made through Microgenoration. Things such as biomass boilers, solar panels and also ground and air source heat pumps are a few of the improvements that we can make.
  • Ventilation is another area in which improvements can be made along with this heating tactics in your home can be improved and also air conditioning.

The Green Deal is something I would advise many more people to take a serious look at before renovating your home, if you are not sure how it works check out this article I wrote for a friend of ours at Green Home Design.

If you enjoyed this post, please take a moment to share it with your friends and colleagues using your favourite social network.

Source: http://www.eurofitdirect.co.uk/blog/which-areas-are-the-home-improvement-hotspots-the-green-deal/?utm_source=rss&utm_medium=rss&utm_campaign=which-areas-are-the-home-improvement-hotspots-the-green-deal

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Wednesday, March 6, 2013

Patriot launches AERO wireless storage device and media hub for mobile data hogs

Patriot launches AERO wireless storage and media hub for mobile data hog

Patriot has just announced a new addition to its collection of storage offerings called the AERO. As the name suggests, the new device is of the wireless variety, which Patriot hopes will garner favor with owners of memory-light tablets and smartphones. To reinforce this ambition, there is of course a companion app -- Patriot Connect -- for Android and iOS that turns the device into a mobile media hub. With hooks for 3rd party media players, it hopes to overcome any format barriers, and there's also an internet pass through feature to let multiple users hit the web on the same IP. There are two capacities on offer -- 500GB and 1TB -- both with WiFi b / g / n, capacity for five connected devices, USB 3.0 and up to six hours of life on the rechargeable battery. The larger of the two will cost $199, dropping to $159 if you don't need so much storage. Both ship in early April.

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Source: http://www.engadget.com/2013/03/05/patriot-launches-aero-wireless-storage-device/

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Wednesday, January 23, 2013

undazkirmani: uftariblis: implacable weakly: home technology ...

USAID Research Grants

Department of Food and Nutrition: What you need to understand

Health and Fitness ? Published: September 5, 2012

It makes a person?s day to day life, the issue of food and nutrition is considered to be one of the most critical part of a successful society. It is supported entirely by the referee, and various government agencies to integrate food and nutrition-related concerns in the United States did not understand it.
U.S. Department of Education: A Comprehensive Review

Reference and Education: Financial Aid ? Published: September 5, 2012

In the United States, the most efficient and functional education system prides itself as one of the top countries. In the United States has continued to improve the country?s educational efforts.
Within the United States Department of Science and Technology, Government Grants

Published Systems and Technology ?: August 28, 2012

The United States prides itself as one of the world?s most technically advanced countries. The generation of very large state-in the art laboratories and strengthen, the U.S. government continues to support the country?s science and technology sector and are looking for ways to improve.
Government subsidies in the United States in the field of natural resources

Reference and Education ? Published: August 27, 2012

From the United States rainforest, a country full of natural beauties, rivers, lakes, sea, sweet, and whatnot. , Continued support, and to work together properly, the natural resources that people can work and financial environment it should be l economic and industry.
Government subsidies in the transport sector within the United States

Legal: Published Transport Act ?: August 17, 2012

Point B is a potential human being ever to grace the simplest and most complex problems can be retrieved from the point. The government, particularly the security and welfare of the people continue to take pride in the government of the United States, the traffic problem is completely different.
Government subsidies in the U.S. Department of Health

Health and Fitness ? Published: July 31, 2012

Health or health problem in the United States seriously considered. 300 million people in the U.S. state of physical and psychological integrity and security to maintain a population of people continue to run a tight ship.
Government subsidies in the U.S. housing sector

Home Improvement ? Published: July 24, 2012

The great importance of the safety and welfare of the people of the United States government provides. All residents have access to the U.S., the price of safe, quality housing opportunities for recognition of need, it?s rich, low-or moderate-income individuals can be.
Minority Community Clinical Oncology Program Committees

Health and Fitness ? Published: June 14, 2012

Commonly referred to as the National Institutes of Health NIH, biomedical and health-related primarily responsible for supporting the Department of Health and Human Services under the authority of the United States is a federal government entity operating in the country studies. NIH grant projects, and magnanimously all the ?basic life processes to improve health, knowledge, and knowledge about the nature and behavior for application engineering assistance benefit is the primary purpose of the company, prolong life and reduce the burden of disease ??
Business Development Award for Cancer Peer Review Programme

Reference and Education ? Published: June 12, 2012

Commonly referred to as the DA military department, authority, in accordance with the direction of all affairs of the Department, is conducting a defense based on the U.S. Department of Defense Secretary of the Central Government control of the company is operating. The grants and projects as well DA ?on the line, by providing a sustained land dominance fight and win our nation?s wars are designed to contribute to the success of its basic structure to support the full spectrum of conflict and range of military operations ?
National Integrated Water Quality Program

News and Society: Environmental ? Published: May 30, 2012

Institute of Food and Agriculture, or NIFA, federal ? are responsible for consolidating the country?s leading provider of agricultural education in the United States Department of Agriculture in the Central Government referred to the research firm.
Physicochemical properties of the effect of ocular bioavailability plan Ophthalmic Formulations

Health and Fitness ? Published: May 23, 2012

Otherwise, the FDA referred to as, the Food and Drug Administration, the Health Department and the Public Health Security and development are primarily responsible for the human services under a federal government entity is food safety, tobacco products, food additives, pharmaceuticals, and over the-counter drug Drug Control and Supervision . FDA, grants and programs, ?FDA compliance of controlled substances to increase consumer protection and improve public health and reduce the risks associated with the primary production company geared toward mission accomplishment.? ?
World food security competition in the common bean production Research Grants Program

Business ? Published: April 26, 2012

NIFA commonly referred to as the Institute of Food and Agriculture, 2008 Food, Conservation, and Energy Act is a federal government entity is created under. All confirm the same time, a long ?to stimulate research and technological innovation in the financing of U.S. agricultural enhance its high production capacity and stable environment to the overall objective benefit to help with grants and NIFA projects, agricultural production and economic stability.? This project, Food and Agricultural Institute and the. ..
Special Research Grants Program ? Pest Management Change

Home and Family ? Published: April 25, 2012

Institute of Food and Agriculture, as often NIFA, food, security, and created under the 2008 Energy Act is a federal government agency.Special Research Grants Program was established by the Institute of Food and Agriculture ? Pest ?
To fight Autism Act: National Resource Centre for interdisciplinary training

Health and Fitness: Published mental health ?: April 17, 2012

HRSA Health Resources and Services Administration and the public, to improve health care services, the Department of Health and Human Services in the United States that is significant to a federal government organization is operating, insurance, isolated or medically vulnerable people. Subsidies and ?to improve the health and quality of services, access to a skilled health work force and innovative programs in the health system?s main purpose is to bring all HRSA programs toward success.?
Environmental Exposure and Health: Non-Traditional Systems of Innovation

Health and Fitness ? Published: April 11, 2012

Also known as the National Institutes of Health NIH, on the need for financial support to biomedical and health-related states in the U.S. Department of Health and Human Services has been operating under a federal government research organization. ?A simple way of life and health to improve knowledge about the nature and behavior of applications based on knowledge of the NIH program directed at all aware, long life, and to measure the burden of disease and disability.? This project, according to the National Education ?
Intellectual Disabilities program to improve the health of people

Health and Fitness: Healthcare Systems ? Published: April 5, 2012

Even the Centers for Disease Control and Prevention, CDC public health and safety by providing information that is overwhelmingly responsible for the defense of the United States Department of Health and Human Services in the running for a federal government entity by the state health department and with other organizations to raise health and the health. Subsidies and CDC efforts expertise, information, and tools to create that ?any company to join forces with other agencies to achieve the overall aim should be to protect the load and the communities themselves ?
Lifespan respite care program ? Technical Assistance Resource Center

Health and Fitness ? Published: April 3, 2012

Aging, commonly known in this contract, the administration, mainly responsible for conducting statistical learning that support the operation of the U.S. Department of Health and Human Services has been operating in the Central Government?s learning, and assessment programs to meet the needs of an aging population. Help older individuals, ?home and community-based service with a serious, integrated and cost-effective system of subsidies designed to help develop the skills of the entire project and the efforts of all the homes and communities to maintain their health and independence.? ?
Development of strategic alliances with drug treatment Drug Use Disorders Program

Health and Fitness ? Published: March 26, 2012

The so-called NIH National Institutes of Health, the most of all biomedical and health-related education and research in the U.S. Department of Health and Human Services is a company operating in a federal state. ?Basic life processes, and to improve knowledge about the nature and behavior for data usage NIH grant programs are designed to help primary benefit of the company and all the special health, prolong life, and to measure the burden of disease and disability.? By ?
Hearing Health Outcomes program identifies measures of success

Health and Fitness: Healthcare Systems ? Published: February 24, 2012

Also known as the NIH National Institutes of Health, is responsible for biomedical and health-related financial support to the U.S. Department of Health and Human Services has been operating in the country, a federal government research organization. H program and subsidies ?to extend, and improve the health of life, knowledge and data about the nature and behavior of applications geared towards the overall goal of success in life, in accordance with the work?. Reduce the burden of disease and disability, ?
Program to improve the quality of higher education in Vietnam

Reference and Education ? Published: February 15, 2012

Otherwise, USAID, the foreign aid in many countries around the world begin to civilian oversight of the U.S. federal government as an agent for the U.S. Agency for International Development.

Source: http://grantfoundation.net/usaid-research-grants

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Source: http://home-technology-blog.blogspot.com/2013/01/usaid-research-grants.html

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Source: http://implacable-weakly.blogspot.com/2013/01/home-technology-usaid-research-grants.html

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Source: http://uftariblis.blogspot.com/2013/01/implacable-weakly-home-technology-usaid.html

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Source: http://undazkirmani.blogspot.com/2013/01/uftariblis-implacable-weakly-home.html

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Monday, January 21, 2013

Obamas To Worship At Metropolitan AME Church On Martin Luther King and Inauguration Day

WASHINGTON ? President Barack Obama worshipped and celebrated the Rev. Martin Luther King Jr. Sunday at the historic Metropolitan African Methodist Episcopal Church.

Obama and first lady Michelle Obama attended services with their daughters Malia and Sasha at the downtown Washington church.

Introducing Mrs. Obama, the Rev. Marie P. Braxton said, "I'd like to say that she is the first lady of the world." The pastor invited congregants to sing "Happy Birthday," to the first lady, who celebrated her 49th on Thursday, and Mrs. Obama stood and waved.

With the first family were Obama's sister, Maya Soetoro-ng, and Mrs. Obama's mother and brother, Marian and Craig Robinson.

The sermon by the Rev. Ronald E. Braxton, the church's senior pastor, was about trusting in God. "Never take God out of the equation. Whatever you undertake in life, make sure God has the leading role," Braxton said. "With God, all things are possible."

The Old Testament reading during the service came from the book of Exodus, Chapter 14, in which the Israelites cross the Red Sea as Moses leads them out of Egypt.

The church, which is celebrating its 175th anniversary, was draped in the reds, greens and golds found in African Kente cloth. The program said Sunday's service was a dual celebration of Obama's second inaugural and of the anniversary of King's birthday.

Word must have spread that the first family was coming: Pews were full, and the back cover of the program was printed with an official photo of the Obamas. Church-goers rose to their feet, and those in the balcony leaned over to catch a glimpse, as the Obamas entered from a back room as the gospel choir continued to sing. The Obamas sat in the second row, and Secret Service agents sat in the third row.

Metropolitan AME Church also hosted prayer services before the 1993 and 1997 inaugurations of Bill Clinton and Al Gore.

Also on HuffPost:

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Source: http://www.huffingtonpost.com/2013/01/20/obamas-mlk-day-worship-metropolitan_n_2515730.html

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Saturday, January 19, 2013

Business Guide Certification ? Launch A Prosperous ... - Ahri Alert

The global market is taking a toll of all people. The services plus advice they offer use experience and understanding. For instance, if you established your website that has a web designer who had been not attuned on the conundrums of optimization for google, or the most current theories of website landing page design, these factors could have a negative relation to your overall online marketing plans. Business advisors is a good idea irrespective where your corporation is positioned; whether you are barely removing, or you?re an experienced company that possesses bumped into a few obstacles. You can buy a sit-down session along with a consultant if you have been confident about handling your own private business. Furthermore they know the competition thoroughly. Make sure to help thoroughly assess your options to see the right one. And how on earth do you choose the one yes its true for your industry? Procurement is practically handled on a regular basis. On the alternative hand, providing a service is without question the fastest way for you to earn money its no wonder that there has been an upturn in small company consulting ventures. empresas consultoras.

Majority of little enterprise owners have become into the corporate environment for to start with. If you own answered ?yes? to queries, then you requires businesses providing enterprise consulting. First and leading, a consultant actually reaches know and understand your home business. This will make sure that company can take a position firm and there?s a place looking for that type associated with business. For managing that finance for starting an alternative business or expanding an active business, you require the professionally prepared industry plan. If a company does not produce, customers are lost when customers are dropped, money is dropped. Common situations in which a consultant will end up being useful is if your company is growing or in the transition period. The courses are generally taught by greatly experienced business consultants with a number of consulting encounters. Are you small businesses operator with a good endeavor? These attributes are essential when searching for consultants to outsource to. consultoria a empresas.

One of the most typical misconceptions about online business consultants is that they may do everything for everyone. Some agencies supply templates for many different office documents. It is true likely mostly hired by simply large companies. While many may imagine that selling something off-line or online is the best way to make bucks, you?ll need to get beginning inventory to generate some profit. The right advertising techniques greatly threaten a business? chance to gain clients or simply consumers. Now, what you do is move out and research typically the question and formulate an answer that fits your circumstances. You can ask questions to get support any time on the day with it online account. They are going to work with you through the entire means of starting your enterprise. consultores de empresas.

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Source: http://ahri-alert.org/business-guide-certification-launch-a-prosperous-business-consulting-profession/

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Friday, January 18, 2013

Social media dispute resolution stumps some companies

(Reuters) - If HBO cuts out on you in the middle of the latest "Girls" episode, and you have Charter Communications Inc as your cable provider, don't try tweeting your dismay to their customer service department. Nobody will hear your lament.

Charter, the fourth largest cable provider in the U.S. with 5.2 million customers across 25 states, closed up its social-media based customer service team in December. "Umatter2Charter," as it was known, had been taking customer complaints over Twitter and Facebook and trying to resolve them, but the company says it is now done with working out customer service issues in social media forums.

The move, which might seem to conflict with the growth of social media, highlights the difficulty some businesses are having with free-flowing, round-the-clock social media, its public nature and the expectation of immediate responses.

With Facebook users numbering about a billion and Twitter drawing 200 million, it might be hard to believe that any retail enterprise would drop out of the fray, but Charter isn't the only major company to announce such a move. Also in December, the largest single grocery store in New England - the Wegmans in Northborough, Massachusetts - shuttered its Facebook page despite having some 8,000 fans.

"It's a tough sport," says J.D. Peterson, vice president of product marketing for San Francisco-based Zendesk, which helps companies manage customer service. "The real-time nature of it - at times the volume that can come from it - it's very new and different for businesses."

While Peterson's company recommends going where the customers are - and a big chunk are clearly on social media - Peterson says not all businesses share the same philosophy or have the ability to engage those consumers in these open forums. But any company that has a significant online presence doesn't really have a choice, he says, working with consumers through social media is expected of them.

Advocates for the use social media say the challenge actually presents an opportunity for businesses - showing they are responsive to complaints and care about their customers can bring in revenue.

"I have seen this time and time again, and the end result is that the interaction often turns an irate customer into an advocate for the brand. And that is worth it's weight in gold," says Mike Rowan, chief marketing office for Atlanta-based Swarm, which manages social media for companies.

That's certainly the way retailer Lands' End, a division of Sears Holdings Corp, sees it.

"When we started using social media tools like Facebook and Twitter in early 2009, it gave us a new opportunity to do what we've done for 50 years, which is connect with our customers," says Michele Casper, Lands' End's senior director of public relations. "Whether it is through social media, our call centers or online, we offer the same level of customer service through each channel."

DIVERTING COURSE

Charter says it is not walking away completely from social media - just the idea of providing customer service via Twitter. The company says it has ample other avenues for consumers to get help - including telephone, customer service counters and live chat on its web page.

"We communicate with thousands of customers each day on the phone and in person, and that's where we'll focus our efforts," says Charter spokeswoman Anita Lamont. "While social media is a method some consumers choose to seek help, Charter offers phone and web-based contact solutions where all customers can access resources to provide assistance."

The abandonment of the Facebook page at the Massachusetts Wegmans store, which caused a great fuss among the store's "fans," was, in large part, due to the inability to respond quickly enough to consumers. Store personnel couldn't break off enough time from their other roles to constantly monitor the page, Wegmans spokeswoman Jo Natale says, allowing comments to sit unanswered - a no-no in the world of social media.

"Our top priority has always been, and will continue to be, providing incredible service to customers who shop in our stores," she says. "And it isn't as though there aren't other avenues for folks to connect with us if they have a question or concern."

As much as customers expressed surprise and dissatisfaction at the decision, Natale says, it came down to a decision that if the store couldn't serve the Facebook page at a level it felt was expected that it shouldn't do it at all.

"They quickly discovered, once the store opened and got very, very busy, that it wasn't so easy to stay on top of comments or to find the time to post," Natale says. "In a retail operation like ours, there isn't anyone sitting at a PC or checking a mobile device throughout the day. It's a fast-paced business that requires our people to be on the floor serving customers."

(The author is a Reuters contributor. The opinions expressed are his own)

(Follow us @ReutersMoney or at http://www.reuters.com/finance/personal-finance; Editing by Beth Pinsker and Tim Dobbyn)

Source: http://news.yahoo.com/social-media-dispute-resolution-stumps-companies-174141886--sector.html

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